Subscriber Services

Site Inactive

This site is no longer active. Please visit our new customer service portal. The Subscriber Services feature is currently undergoing scheduled maintenance. We will be back up and running in just a couple of hours.


If you need to speak with a customer service representative now, please call us at 304-348-4800 during our normal business hours.

Business hours:

Mon-Fri:   6am to 5pm

Saturday: 7am to 10am

Sunday:   7am to 11am